Privacy Policy - AltTextMaker Help Center

Privacy Policy

Welcome to AltTextMaker (https://alttextmaker.com/). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, applications, and services.

Information we collect

We may collect account information, user content, usage information, device and technical information, and payment information.

Account information

Name, email address, and account profile details you provide when registering or signing in.

User content

Images you upload, alt text results, and related generation history.

Usage information

Pages visited, features used, timestamps, error logs, and activity related to your use of AltTextMaker.

Device and technical information

IP address, browser type, device type, operating system, and cookies or similar technologies.

Payment information

Payment status, subscription status, transaction identifiers, and billing-related information processed by our payment providers.

How we use information

We use the collected information to provide and improve our services, generate alt text results, manage accounts, purchases, subscriptions, and credits, store generation history, deliver purchased functionality, monitor security, prevent abuse, debug issues, and comply with legal and regulatory obligations.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and improve your experience. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Storage and security

We take reasonable technical and organizational measures to protect your information. However, no online service can guarantee absolute security.

Sharing of information

We do not sell your personal information. We may share information only with service providers that help us operate the website, to comply with legal obligations or lawful requests, to protect our rights, users, or the public, or in connection with a merger, acquisition, financing, or sale of assets.

Data retention

We retain account, payment, and usage information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Generation history and uploaded files may be retained for the period shown in your account settings or our service configuration, and may be deleted after the configured retention period.

Third-party services

Our service may use third-party providers for payment processing, storage, analytics, authentication, or AI inference. Those providers may process data according to their own privacy policies and terms.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict certain information. You may also be able to manage cookies and unsubscribe from certain communications.

Children’s privacy

AltTextMaker is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact us

If you have any questions about this Privacy Policy, please contact us at https://alttextmaker.com/ or [email protected].